Mrs C owned a property in Bushey. Our Bushey Branch Manager valued it at £475k in order to achieve £450k. She ended up instructing another agent who dazzled her with an overvaluation of £500,000 and a low fee below 1%.
After 4 months she was having no joy so booked in for us to take on the property.
Mr H who lived further down the road noticed the previous agent’s board come down. He called them up and asked what the situation with the property was. He was informed the seller was no longer looking to sell!!
Two days later our For Sale board went up and he called us asking about the property. We explained the seller had no joy with her previous approach but was still keen to sell.
Fast forward two months and not only was he in the process of buying number Mrs C’s house through ourselves but we had a buyer for his property too!
So, the previous agent who was only interested in getting online enquiries and ‘lucking’ into a buyer whereas we ended up putting together two sales, delighted two sellers and buyers plus, fast forward two years later with their growing family.
The new owners again sold via ourselves leaving us the following feedback:
“This is the second time we have sold a property with Benjamin Stevens and they are the only estate agents we'll work with.
This isn't a typical estate agent - there is no over promising, they manage expectations so well and don't let anyone in your house that isn't a serious buyer.
There are no pressurised tactics or hard selling techniques. They also are a massive help with keeping communication going amongst the chain and have a lovely dedicated person doing this.
Couldn't thank Joe and the team enough. We sold a house in a pandemic! I can't think of a more stressful time to do this, and Benjamin Stevens made it so painless and easy and followed all of the Covid guidelines to keep everyone safe.
We had serious buyers only and for that reason the whole process was complete in a few short months. Thank you so much! We recommend you to everyone we know.”
All in all, we completed several sales/purchases delighting several sellers and buyers all by great communication, keeping in touch even when the seller of the original property didn’t select us the first time around.