The Property Management department within Benjamin Stevens is a close-knit, highly organised team who deal with all of our clients’ needs once a letting has been agreed.
Our clients’ properties are based throughout London, Hertfordshire and Bedfordshire. We cover all bases of Property Management from completing necessary paperwork once a let has been agreed, to dealing with all maintenance enquiries and running the accounts system. Crucially we often go above and beyond to assist our clients. We also offer an emergency out of hours service to our clients.
Benjamin Steven’s Property Management Department is made up of highly organised, efficient team long servings members of staff, with outstanding communication and customer service skills. They only promise what they can deliver and they do so in the quickest possible timeframe.
The team is a testimony as to why many our clients have continued to give us their business for so many years and how we regularly gain new clients through high praising recommendations.
We have excellent relationships with various local councils so ensure we are fully up to date with all information relating to HMO’s (Houses with Multiple Occupancies) and other Local Authority Laws.
We believe that our primary strength is our customer service. We pride ourselves in knowing all of our Landlords and 99% of the time can recite their rental address from memory. In turn our Landlords know us by name and we are always available to speak, often calling and emailing at evenings and weekends to get a job done.We have longstanding relationships with all of our tradesmen and this allows us to guarantee speedy repairs and cleaning services to all of our clients when required.
The longevity of our serving team members is testimony to how much they enjoy working as part of the Property Management Department at Benjamin Stevens.